Hand Wash:

• Fill a basin or sink with luke warm water and add a mild detergent
• Submerge the bag and gently swish it around, avoiding scrubbing or twisting
• Rinse thoroughly with cold running water until all detergant residue has gone

Dry:

• Gently squeeze out excess water without wringing
• Lay the bag down on a flat, clean towel to absorb some water
• Reshape the bag to its original form to allow it to air dry, preferably in a shaded area to prevent any colour fading

Storage

Cool dry place:

• Store the bag in a cool dry place, away from any direct sunlight to prevent any fading or damage

Stuffing:

• Consider stuffing the bag with some tissue paper , or a clean cloth to help maintain the shape of the bag whilst stored

Avoid Overloading

• Be mindful of the weight you carry in the bag, as overloading can cause the bag to stretch or lose its original shape

We would love to hear from you, please don’t hesitate to reach out to us via

• Email: hooked.byems@outlook.com
• Instagram : @hooked.byems

Please visit our Pinterest account for any inspiration https://pin.it/4k2pcSQ7d

Please note , as each item is personally handmade we do not accept any refunds. However if any item arrives with any major defects or damage via courier please contact us via hooked.byems@outlook.com or via Instagram @hookedbyems

We aim to send your parcel out for delivery next working day, please allow 3-4 working days to receive your order. For international shipping please contact us via instagram @hooked.byems.